Ive been involved in customer service for decades, on both sides of the equation, and know that the focus HAS to be the customer and not the service provider. Delta Airlines Pilot Tattoo Policy Not just the cabin crew must cover their tattoos, but everyone else as well. As well as customer service positivity. The flight attendants that do everything by script, without injecting much, provide a serviceable, but forgettable experience. Sounds very mushy as a standard. They look like they rolled out of there bed, Some even forget to put on clothes. Good by America. Go to page 1. However- when you're more focused on this than the quality of service (which, as others point out, is very hit or miss, with a bent toward the latter) then there are some misguided priorities there. Its just too hard to be completely prepared for ones work anymore, isnt it? After all , just look around at the your fellow passengers. A true witch and I've refused to fly United since. When an employee feels comfortable and expressive in their own skin, their productivity is increased. Go United. That is what this will lead toit's like flying different flags under the American flagif one gets flown then you have to fly ALL of themor make it where ONLY the American flag can fly. So, I am in favor of allowing them to be more expressive. That obscene tattoo or political statement or nose and face piercings are not necessary to be in anyones eyesight to do your job, in fact it would be so distracting and believe it or not, everyone in this world is not impressed with it. How is showing tattoos and piercings considering not professional? American Airlines is in the business of serving the travel needs of our customers. An employer has a right to impose dress requirements on their employees as a part of the employment agreement. Ill be watching Delta and American and if one or the other doesnt follow United on this, I plan on taking my business to them. Are we going to relax FAA flying standards too? Facial piercings are Unsightly in overdoing the tattoos is also unsightly. Nose piercings will be ok--what about eyebrow rings? I remember some police precincts not employing a person if they have visible tattoos. I will find another carrier ! Webabsolutely do not lie about tattoos. Soooemployees are already having issues with unruly passengers. We simply had to agree to come to work in the company provided " uniform" and have All tattoos hidden and piercings hidden. While I applaud anyone with a job, I do not believe they fit the definition of being professional. Even after United Airlines had been informed by several plaintiffs that the Covid-19 vaccines were not working as advertised in August 2021, the airline created an ultimatum for its 67,000+ employees. I agree with MICHAEL 1000%. This is totally ridiculous.. Professionalism in a customer service environment of a Flight attendant is initially visual. Im excited at the prospect of seeing more people being able to express themselves.". Believe it or not. Please Google teachers or flight attendants inform standards of yesteryear. If not it will remain a pissing match. He told me he was surprised and very impressed. I expect professionalism for service that I am payingAND that includes looking professional! We should not be forced to be cookie cutter looking people. I think this is a BIG mistake. I do not pay for that. Airlines with the exception of Virgin/Alaska were safe places against these eye sores until now. What happen of how you present your self out side your home? I absolutely hate tattoos and nose piercings. Now that I was a flt attendant for 33 year with UnitedI wore my uniform and wings with pride!!! I Do not. Express yourself on your own time. Now days people who fly tend to smell they look like they havent showered for days.! This is your J-O-B. Excessive jewelry, including face piercing, tattoos, long hair, and those extra long painted talons are a health and safety issue. Alaska is already being sued for having strict male or female uniforms. Like wearing a cardigan. They command top dollar and are REAL premium airlines, mostly Asian and Middle Eastern seem to have a different philosophy. Step 3: Or, book a new flight through United.com and use the 10-digit code in the Offer Code section upon checkout. These modernized and more inclusive appearance standards are intended to promote a supportive, encouraging, and positive environment for employees and customers alike, creating moments for employees to connect with customers on a more personal level. I hope people realize they still have to keep themselves clean. Thanks for the heads-up on your sloppy standards, United! The man, who was As as retired health care professional. Is that correct? It only makes customers feel safe and not distracted by the strudest . We have generations of past history to show what men and women look like. I think its fine for a discount airline to have lower standards. I could not believe this was the type of person who alaska wanted to represent there brand. It's sad to see another (supposedly) customer service oriented company give in to the few employees who feel they should get to do what they want. Appearance requirements werent difficult. I always thought of myself as fairly liberal . People are at work therefore dress nicely and respectful. Enough with grandmas and fat slobs. This is just the start. Dressing down is such a bad idea. I get that and applaud it. I think all this catering to the individual preference and flexibility to allow people to do exactly what they want, is resulting in a lot more selfishess, less respect for others, for authorities and in people feeling like they DO NOT need to watch themselves or their behavior. Graduated and earned my respect to the community I served. Compared to many other international Airlines, ALL US Airlines show a picture, that makes you wonder many times, if VARIG is back in the air, when Flightattendants came to the gate with plasticbags from ALDI and other discount places in Europ on there way home and the Crew Bags were close to explode! Canofworms. Police as well. JC Miller. When I started a supervisor was at the aircraft door to make sure we were in full uniform head to toe. We were also taught CUSTOMER SERVICE. A hapless father got an unfortunate tattoo inked on his leg days before his side lost the Carabao Cup Final. Free shipping for many products! Who cares if someone paints their nails wears their hair down? Children need to see mirrors in adults and that starts with people they look up to. Keep a professional, neutral standard! B.S. Time change, Pandemic changed the home bound people dressed some accidentally exposed themselves. My opinion and i know, most of those who fly international and CAN compare, would agree in my point of view. Business appearance exudes a sense of trust and focus on the job giving all customers confidence in the confined area inside a plane. Wood needs mental help. I work at a site as a contractor. Finally! United Airlines has announced it will revise appearance standards for customer-facing employees to be more inclusive, offering them freedom of gender There will always be employees that don't take pride in their appearance. When you are on the job you should dress respectfully. No Thanks. Tattoo policy changes include: Eliminates the 25% rule and removes size limitations to tattoos on the chest, back, arms, and legs Provides a clear definition of This improves customer experience how? Go to page 1. I know lawyers and doctors with tattoos. I hoped the article said "upgrading" rather than "updating". I believe in Freedom of speech, but do not cuss in public either ! Thanos United for pointing out some of our own implicit biases. No customers on earth need to be aware, constantly have discussions or conversations about this for who ??? I think this is a BIG mistake. Attitude starts with discipline. I assume this industry is shifting to being more accepting towards it? Pathetic excuse to not have to provide updated uniforms as well. Been doing this job for 35 years, and I had to weigh in every month. I travel too much of my time between 1980 and 2011. WebHurry Up! I want to see a disciplined, professional crew. United Airlines plans to loosen its rules for cabin crew with respect to hair, makeup, and tattoos, it said. Wait can you clarify Bush? I've become increasingly more disillusioned by the genuflection of our major corporations who are bending their long established brands and practices in fear of being perceived as not being inclusive. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. Of course this word salad is from HR. Professionally dressed employees looked appropriate and not like the sleaze bags who are flying and causing undue harm to others. The ATP ball cap may be worn at the training center. Setting a low bar with loose boundaries begs poor performance. It's just the beginning of the excuses of "I look like I just got out of bed look", and some will use that. Now, who will decide which tattoos are 'non-offensive'? Having been a stewardess back in the dark ages, I was required to have a hair cut and was taught professional makeup application. Standards have certainly fallen. If you If i see UNITED Crew running around in rubber shoes and ther Crew bags with attached bags and hanging coats and really nasty looking uniforms, i often wonder how on earth do these people life at home and do i really want to enjoy the food they offer me on the flight? Good Luck to everyone! The airlines will probably be successful with this liberated woke work appeal. Even an airline pilot can have a tattoo, but having visible tattoos as a pilot is discouraged. Remember we are wanting to keep it clean and professional. The academy, a flight school the airline purchased in 2020 and rebranded as its own, is part of Uniteds longer-term answer to the ongoing pilot shortage. WebMust present a professional image, may not have visible tattoos, facial, multiple or upper ear piercing, or extreme hair color or style while in Flight AttendantUniform All one needs to do is visit large retail chains to get a look at expression. I personally try not to pay attention to things like that but can see how other people would get disgusted. I pay for professionalism. As an ex- flight attendent * a fashion person, I did enjoy switching it up back in the 80's. If I want to see all this and am supposed to celebrate and embrace it, United can count me out (x 100,000) - or I can just go walk down the streets or ride the subway in any big city in America. Fox Business Flash top headlines for August 12. WebYou will be sent home each day that you do not comply. United Airlines, act like an employer! The company I worked for put a stop to that for a while in the 80's. After all thats what they signed on for. And heaven forbid we have the nerve to take issue with these liberated self-centered, self-indulgent ninkompoops! Im more interested in the flight crews ability to safety evacuate passengers from a plane, training for medical emergencies in flight , or quickly leap into action of crisis / issue that is unfolding mid air . This is all marketing to impress customers. WebBook with miles. By one estimate, the U.S. will be short 12,000 pilots by the end of next year. 'On Monday, February 27, JetBlue flight 206 landed safely in Boston after our pilots were instructed to perform a go-around by air traffic controllers,' the airline said in a statement. It's obvious that all these moves are United's attempt to be more inclusive. I am particularly disgusted with both body piercings and tattoos. Foreign airlines will continue to tank well above any American flag carrier airlines because of nonsense like this. When it comes to nails, all United employees will be able to wear nail polish. Having relaxed uniform standards doesn't mean being dirty, or throwing appearances to the wind. 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united airlines pilot tattoo policy