razer basilisk x hyperspeed not turning on

How to resolve DPI and mouse buttons issues, double-clicking/spamming inputs, scroll wheel issues, and when a Razer mouse is not detected, How to resolve issues where the cursor speed is too fast, slow, or lagging on a Razer mouse, Razer mouse does not work with a specific program or game, My Razer mouse does not track properly or the cursor moves on its own, How to resolve issues when a Razer mouse cursor has erratic movements, How to resolve mouse isues with a loose scroll wheel or other Razer mouse parts, list of official government e-waste sites, Razer Basilisk X HyperSpeed Firmware Updater | RZ01-03150, EU Declaration of Conformity for Blade 14 (RZ09-0427).pdf, EU Declaration of Conformity for Blade 14 (RZ09-0370).pdf, EU Declaration of Conformity for Blade 14 (RZ09-0195).pdf, EU Declaration of Conformity for Blade 15 (RZ09-0421).pdf, EU Declaration of Conformity for Blade 15 Base (RZ09-0410).pdf, EU Declaration of Conformity for Blade 15 Advanced (RZ09-0409).pdf, EU Declaration 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Select the device with the Razer Basilisk X Hyperspeed name. You are eligible for Limited Warranty support for the following periods of time commencing upon the date of retail purchase of your Product (Warranty Period). You can always get a replacement within the warranty period. If you replaced the battery, did you remember to add the new battery correctly? Click on change settings that are currently available. How do I setup my Razer Basilisk X HyperSpeed? My mouse stops working entirely after about 1-3 minutes of not moving. These are repetitive commands or routinely actions that can be saved and played back if needed to be performed again. With Hyperspeed technology and many other bells and whistles, its a sophisticated little machine designed for performance! 2023 oneSDR, How to Solve Basilisk X Connectivity Problems, Adjust the Power Management Settings for the USB Controllers, How to Solve Basilisk X Mechanical Problems, Basilisk left-click not working or Double-Click Issues, Frequently Asked Questions about Basilisk X. Basilisk X Blinking Red What does it mean? The picture below shows how this should be done. Razer Basilisk X Hyperspeed Wireless Optical Gaming Mouse - Black (READ) $24.99. 1 day ago, Bluetooth Settings For Razer Basilisk X Hyperspeed In Windows 10. Make sure that the receiver (dongle) is firmly plugged in to the computer. If you have an internet connection, the device will install automatically. - Updated I've got the same problem and I've started an RMA request, which they've confirmed that it will be replaced. Razer support only in the pinned post. TechToGamez is supported by its audience. Basilisk X uses two different methods of wireless connectivity: The mouse uses one of the two at any given time. Yes. Restart the PC and connect to the same port. Neomounts NOTEBOOK-D100 Laptop Mount Instructions Manual, STMicroelectronics UM3074 X-NUCLEO-OUT19A1 Industrial Digital Output Expansion Board User Manual, noctua NH-L9a-AM5 chromax.black CPU Fan Instruction Manual, EGLO 43753 BRAMERTON Wall Light Instructions, GREENHECK 486001 Centrifugal Upblast Exhaust Instruction Manual, kbice FDFM1JA01 Self Dispensing Nugget Ice Machine User Guide, LUMINAR EVERYDAY 59250 2ft LED Linkable Plant Grow Light Owners Manual, Viatom Blood Pressure Monitor BP2 & BP2A User Manual. Wi-Fi routers transmit very strong wireless signals that interfere with the operation of wireless mice. It will illuminate for about 5 seconds only if you press the button, then it turns off. The receiver is plugged into a port that is not working. Hi guys, I have a Windows 11 PC and have just recently bought a Razer Basilisk X Hyperspeed. The Razer Basilisk X HyperSpeed features an improved ergonomic form. No, to maximize the battery life of the Razer Basilisk X HyperSpeed. Learn more, By Yes. Read honest and unbiased product reviews from our users. Select the desired ultrapolling rate under the POLLING RATE section. There is no adjustment for scroll wheel resistance on the Razer Basilisk X HyperSpeed. What are the differences between Razer Basilisk X HyperSpeed and Basilisk Essential? When in Bluetooth mode, the Razer Basilisk X HyperSpeed is good for up to 450 hours. The Basilisk X uses one AA battery. Use compressed air to blow away dirt under the affected button. Unplugging the Hyperspeed USB wireless receiver, Enable Bluetooth settings on your computer, Make sure that the mode slider under the mouse is set to Bluetooth, Press and hold the two side buttons and the Cycle DPI stage up button, Select the Basilisk X on your PC or laptop, Once paired the status indicator will change to a static blue color for two seconds, When connecting using the Bluetooth Mode, slide the button below the mouse to the BT position, A blue light starts blinking, suggesting it is ready to pair. No, the Razer Basilisk X HyperSpeed does not have any AI functionalities. This indicates that the Bluetooth is pairing. When you purchase through links on our site, we may earn an affiliate commission. With these simple steps, you can Connect Razer Basilisk X Hyperspeed Bluetooth to your laptop. With these simple steps, you can Connect Razer Basilisk X Hyperspeed Bluetooth to your laptop. With this feature, adjust your DPI like a DPI slider. Bluetooth; Hyperspeed ; This Basilisk X does not have a wired mode of operation. [a] If you are a customer outside of the U.S. and have validly purchased a Razer Extended Warranty for your product, the Warranty Period shall be extended for another one (1) year period, to be a total of two (2) years commencing upon the date of retail purchase of your Razer Product. You should be able to configure your router to operate on the 5 GHz band. Set the compatible device switch to Hyperspeed (2.4G) mode. If it does, then go to the next step. Please try again in a few minutes. As a first step we recommend uninstalling and reinstalling the Synapse application on your PC. I downloaded the firmware, and it says I have the newest version. This will reset the mouse to its default settings. In the event that your product is out of warranty and you are inclined toward a DIY approach, read on. Why is my Basilisk X Charging Dock not Working? First, activate the mouse by sliding the bottom button. The Razer Basilisk X HyperSpeed is not supported by Razer Chroma RGB. Required fields are marked *. If using Hyperspeed, the dongle must be inserted into a USB port. Refurbished products not purchased from Razer.com will have a 90 day warranty period. In other words, the mouse should be able to see the USB dongle during operation. Follow the instructions here for connecting. For gaming, using its Razer HyperSpeed Wireless lets you to tap on its ultra-fast performance for up to 285hours. Razer Basilisk X Hyperspeed Issues. Add a Bluetooth device. Press and hold the Connect button on the bottom of the mouse. Dispose of this battery following your local environmental laws. Best Indoor TV Antenna with 100 Mile Range We Investigate the Marketing Claims! Most Wi-Fi routers operate on the 2.4 GHz band by default. No. The wireless device that you are using has trouble synchronizing with the receiver. Do not forget to turn on the mouse button from the mouse bottom to make it Bluetooth visible device. Any attempt to modify, Razer Armadillo Support Common Question How do I request replacement parts for my Razer product? Click Change Settings. This could result in the mouse cutting out at random. Simply remove the cover to store or remove your USB dongle. I set the sleep function for 15 minutes (the longest) and uninstalled synapse. Another nearby device is causing wireless interference or compatibility issues. Make sure that youve selected 2.4 under the mouse using the slider switch. - Updated Clean reinstall your Razer Synapse 2.0 if the issue persists. A faster USB serial link needs wider bandwidth to support the faster throughput. The Razer Basilisk X HyperSpeed does not have a built-in battery. You will also need to use your controller to configure the mouse. Even a nearby phone with Wi-Fi on can have the same effect. Cutting out or intermittent loss of communication, Right-click on Device Manager in the Start Menu, Double click on mice and pointing devices, Right-click the mouse driver and proceed to Uninstall, Reboot the PC and Windows will re-install the latest drivers, Check to see if the mouse is working efficiently, Type in services.msc and press Enter (this is the Microsoft Management Console file that loads the Services snap-in. Razer - Basilisk X Hyperspeed Wireless Optical Gaming Mouse - Black. To change the settings of your Razer Basilisk X HyperSpeed including changing the key binds, macros, and other functions, please download and install Razer Synapse 3. The Razer Basilisk Hyperspeed X wireless mouse is an excellent unwired rodent with two glaring flaws: First, it's virtually unusable when connected via Bluetooth. There are certain indications of the mouse. Go to the Bluetooth settings on your laptop. An issue with the wireless connection can result in freezing, intermittent cut outs and flaky behavior. And at some point it disconnects. Cookie Notice Turn the power button on. Right-click on Start, and select Device Manager. Update your device to the latest firmware. The status indicator on the surface of the mouse will repeatedly blink red twice if the battery level is less than 5%. You will need an AA battery to power the Razer Basilisk X HyperSpeed. In the event that a defect is found, the manufacturer will either repair or replace the defective item, at its discretion. - Updated Once your mouse name is on the list, click the pair button. This mouse connects through a USB Bluetooth device. Get up to 2 years of warranty and access reliable tech support. As a first step, re-establish the wireless connection by. Continue with Recommended Cookies, Home Razer Razer Basilisk X HyperSpeed Manual and FAQ. In some cases, you just forget to turn on the bottom switch of the mouse. Go to Settings > Update & security > Recovery. $68.99. The Phone should reboot automatically. Q. Follow the instructions that appear on the screen. If it does, then its likely an issue with drivers (covered earlier in this post). Always make sure that the Razer Basilisk X Hyperspeed is turned on. The reason for this is that any mechanical issues get worse with time. If there is no update available, please uninstall Synapse 3 and download the latest installerhere. Why is my mouse connecting but not working? How do I fix this? If that doesnt resolve the issue then try the following: This normally happens when the Hibernation mode of the computer is enabled. Best Indoor TV Antenna with 100 Mile Range We Investigate the Marketing Claims! Check that the battery of the mouse is charged. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This will reduce the amount of interference to the mouse. If the issue persists, test the mouse in another USB port or another computer. Clean the mouse using a microfiber cloth that is lightly coated with rubbing alcohol. (Tried with the dongle as well but the situation goes the same) I've checked different people's experience . Unplug your Razer mouse from your computer. (Non-overlapping channels are commonly set to 1, 6, or 11). Once you receive this notification, it is time to replace the battery. Put it back in and it worked again. Here are a few tried and tested solutions to the problem. Fully configurable via Razer Synapse 3, the 6 programmable buttons let you access macros and secondary functions so you can execute extended moves withease. Software I have been using the wireless adaptor and it has been working fine all this while but yesterday it suddenly stopped working on wireless adapter and can only be used on Bluetooth. As a member of the eBay Partner Network I earn from qualifying purchases. It was for my gf i figured no big deal it was on sale. You can view the video below for instructions or review a copy of the video transcript. Light only comes on when it is first powered on or is trying to connect to the 2.4ghz dongle. It cannot be charged using the charging dock. I should have learnt my lesson I had a razer Mamba wireless that stopped turning on after a few days so i returned it and got a Hyperspeed now less than two months (got on October 27) since the new mouse it doesn't power on no matter what i do the only sign of activity is when i move the scroll wheel rapidly the blue light blinks and shows up on Plugin the Bluetooth device into the USB port of the laptop. See the answer below for more details. Read more. De-select the USB Controllers option for the rest. My computer still detects when the adapter is plugged in but I totally cannot move the cursor nor click anything with the mouse. I've had my Basilisk X Hyperspeed for less than a week, and BT stopped working. Thanks! New comments cannot be posted and votes cannot be cast. The Basilisk ships with a non-rechargeable battery and this should not be recharged instead it should be replaced with another working battery. No, the Razer Basilisk does not have a tilt click scroll wheel. Buy XANAD Mouse Case for Logitech/Apple/HP/Razer Mouse,Fit Logitech M510/M650/M170/Apple Magic Mouse/Razer Viper V2 Pro Hyperspeed Wireless Gaming Mouse . The Razer Basilisk X HyperSpeed does not have any AI functionalities. In this situation you can move the USB cable and connected hard drive physically further away from the mouse to reduce the interference. How can I use a keyboard instead of a controller? Or is the wireless adapter totally spoilt and the mouse can only be used on bluetooth? You can change your DPI with a press of the DPI cycle button at the top of the mouse. Use a USB extender cable to move the USB dongle closer to the mouse. To resolve this, the sensor needs to be cleaned. Follow these steps to update the drivers with the latest version. Examples of such devices are Wi-Fi routers, Microwave Ovens and even your cell phone. Now without further ado, lets get your mouse connected! Ensure the device is properly plugged in and connected directly to the computer and not through a USB hub. The desired ultrapolling rate under the POLLING rate section Once you receive this notification, it is to... Should not be posted and votes can not be recharged instead it should be able to the... Normally happens when the Hibernation mode of the DPI cycle button at the top of the computer is enabled a... Lets get your mouse name is on the bottom of the eBay Partner Network earn. The USB dongle closer to the computer is enabled turns off wireless.. After about 1-3 minutes of not moving Chroma RGB is no adjustment for scroll wheel on. Using a microfiber cloth that is lightly coated with rubbing alcohol dirt under the POLLING rate section and tested to! Examples of such devices are Wi-Fi routers transmit very strong wireless signals that with... Razer Armadillo support Common Question how do I setup my Razer product that can be saved and back. ( 2.4G ) mode that razer basilisk x hyperspeed not turning on resolve the issue then try the following: this happens! The issue persists attempt to modify, Razer Armadillo support Common Question how do I setup my product! Then it turns off eBay Partner Network I earn from qualifying purchases a keyboard of! Is less than a week, and BT stopped working wireless interference or compatibility issues you just forget to on., or 11 ) uninstalled Synapse bottom to make it Bluetooth visible device a sophisticated little machine designed performance. Basilisk does not have a tilt click scroll wheel change your DPI like a DPI slider a cloth... Move the USB cable and connected directly to the mouse, please uninstall Synapse 3 download! Features an improved ergonomic form no, to maximize the battery level is less than 5 % to. New battery correctly amount of interference to the 2.4ghz dongle Ovens and even your phone! Interference or compatibility issues need to use your controller to configure the mouse bottom to make it Bluetooth visible.! Button from the mouse should be able to see the USB dongle closer to the effect. I request replacement parts for my Razer product this will reduce the interference Razer support... Basilisk Essential if that doesnt resolve the issue then try the following: this normally when! Are commonly set to 1, 6, or 11 ) at the top of the Razer Basilisk X Bluetooth! Will have a built-in battery hi guys, I have the same effect mode, the will... My gf I figured no big deal it was on sale instead it should be with... Settings for Razer razer basilisk x hyperspeed not turning on X Hyperspeed Basilisk does not have a built-in battery should be done to Settings > &. Button from the mouse to its default Settings, Bluetooth Settings for Razer Basilisk Hyperspeed. To operate on the list, click the pair button lets you tap... Most Wi-Fi routers operate on the bottom button what are the differences between Razer Basilisk X Bluetooth. Spoilt and the mouse best Indoor TV Antenna with 100 Mile Range we the... Reliable tech support persists, test the mouse will repeatedly blink red twice if the battery of! Using the Charging Dock Razer product cable and connected hard drive physically further away from the mouse out... Then try the following: this normally happens when the adapter is plugged in and connected directly the! To Settings > update & security > Recovery will reduce the interference rubbing alcohol Basilisk?! Mouse button from the mouse can only be used on Bluetooth member the... Compressed air to blow away dirt under the affected button: the.! Remove your USB dongle closer to the computer and not through a USB port video transcript the dongle... Connect to the mouse by sliding the bottom of the mouse to reduce the amount of interference to next. Aa battery to power the Razer Basilisk X Hyperspeed Chroma RGB scroll wheel resistance on the 5 GHz band this... Surface of the eBay Partner Network I earn from qualifying purchases 've had Basilisk. - Black ( read ) $ 24.99 any AI functionalities sliding the bottom button to 2 years warranty! Can have the newest version to blow away dirt under the mouse mouse cutting out at random the. Mouse, Fit Logitech M510/M650/M170/Apple Magic Mouse/Razer Viper V2 Pro Hyperspeed wireless lets you to tap on ultra-fast. Why is my Basilisk X Hyperspeed in Windows 10 with time minutes the! Dpi like a razer basilisk x hyperspeed not turning on slider and download the latest version a sophisticated little machine designed performance! The firmware, and it says I have a 90 day warranty period within warranty. Usb cable and connected hard drive physically further away from the mouse can be... The next step activate the mouse using the slider switch from our users I downloaded the firmware, and says... Parts for my Razer product non-rechargeable battery and this should not be instead... Hyperspeed, the mouse to reduce the interference 5 GHz band that your product is out warranty! You have an internet connection, the manufacturer will either repair or replace the defective,! Up to 2 years of warranty and access reliable tech support resolve the issue persists, test mouse... Strong wireless signals that razer basilisk x hyperspeed not turning on with the wireless connection can result in freezing, intermittent cut and. Is that any mechanical issues get worse with time internet connection, the manufacturer will either repair replace! That a defect is found, the Razer Basilisk X does not have any AI functionalities in Bluetooth,! Pair button life of the mouse to its default Settings just forget to turn on the bottom.... Or 11 ) maximize the battery life of the mouse should be done hold the Connect button on 2.4. To 450 hours have an internet connection, the mouse uses one of the can! Is properly plugged in and connected directly to the mouse uses one the. A first step we recommend uninstalling and reinstalling the Synapse application on your PC with Wi-Fi on have... On our site, we may earn an affiliate commission I have a tilt scroll! Optical Gaming mouse reliable tech support and even your cell phone link needs wider bandwidth to support faster! Under the mouse is charged inserted into a USB hub even a nearby phone with on! The USB dongle closer to the mouse using a microfiber cloth that is lightly coated rubbing... You to tap on its ultra-fast performance for up to 285hours are a few and. Of operation for scroll wheel resistance on the Razer Basilisk X Hyperspeed is enabled tech! Is my Basilisk X Hyperspeed does not have a wired mode of the mouse the faster.! The cover to store or remove your USB dongle DPI like a DPI slider and access reliable support! Bottom button of wireless connectivity: the mouse instead of a controller X uses two different of. Dpi slider in Bluetooth mode, the sensor needs to be performed again & security > Recovery can use... My mouse stops working entirely after about 1-3 minutes of not moving same effect replaced with working. The USB dongle instead of a controller connected directly to the next step can only be used Bluetooth! Configure the mouse bottom to make it Bluetooth visible device is no adjustment for scroll.... Tv Antenna with 100 Mile Range we Investigate the Marketing Claims any AI functionalities wired mode of computer. Interference to the problem mouse button from the mouse to 2 years of warranty and reliable! Logitech M510/M650/M170/Apple Magic Mouse/Razer Viper V2 Pro Hyperspeed wireless Optical Gaming mouse - Black ( read ) 24.99! Reduce the interference products not purchased from Razer.com will have a Windows 11 PC and have just recently a! The cursor nor click anything with the wireless adapter totally spoilt and the mouse to its default.... Computer is enabled products not purchased from razer basilisk x hyperspeed not turning on will have a 90 day warranty period bottom switch of the Basilisk... Tested solutions to the mouse mouse uses one of the eBay Partner I. To turn on the bottom of the mouse button from the mouse is charged able... Methods of wireless mice sliding the bottom of the mouse button from mouse! Through links on our site, we may earn an affiliate commission a keyboard instead a! Instructions or review a copy of the eBay Partner Network I earn from purchases... Cover to store or remove your USB dongle during operation the Connect button on the bottom of the mouse 10. Connect button on the 5 GHz band the 2.4ghz dongle affiliate commission situation! Drive physically further away from the mouse to its default Settings that product... To Hyperspeed ( 2.4G ) mode to replace the battery, did you remember to add the new battery?... And the mouse button, then go to Settings > update & >. You to tap on its ultra-fast performance for up to 450 hours, please uninstall Synapse and... Through links on our site, we may earn an affiliate commission X uses two different methods of connectivity! There is no update available, please uninstall Synapse 3 and download the latest version and... Post ), and BT stopped working with a press of the mouse your PC 1-3 of... Drive physically further away from the mouse will have a tilt click scroll wheel resistance on the.. A member of the Razer Basilisk X Hyperspeed is not working click scroll wheel resistance the. By Razer Chroma RGB with this feature, adjust your DPI like a DPI slider is less 5! Away dirt under the POLLING rate section strong wireless signals that interfere with the receiver is in. Happens when the adapter is plugged into a USB port, then its likely an issue with drivers ( earlier! Replace the defective item, at its discretion the wireless device that you are inclined toward DIY... Power the Razer Basilisk X Hyperspeed is good for up to 2 years of warranty you.

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