servicenow set variable based on another variable

In the flyout, the first column displays the trigger and the previous actions in the flow. I have tried the same code in on change function on a variable. Go to the Dictionary Overrides related list In Chrome, only 1 of the list collectors is being filtered (the last one to be called). Your query would go to the relationship table and find any relationships to CIs of that class. Get used to your client scripts being broken in Service Portal. Hey April. After we made some base categories lets make some matching subcategories. Unfortunately I think youre stuck with what you see in that filter. The variable set is called "Parse sysparm_variables URI param". In this situation we are using a Record Producer in a Service Catalog that creates Incident data. You can recursively call setMyFilter on a set interval, checking if the g_filter property of the list collector has been defined. My next job here is to pass these values in the form and make similar setting at form as well. Here we created a new choice with the following. You should be able to add a line at the end of your script to set the focus on whatever field you want. A Reference Qualifier is designed to filter selectable data for a reference field in ServiceNow. Mark, do you know if there is a way to load the list collector with values other than the display value. You must create a dictionary entry override for the incident table. I have written a catalog onChange script to filter the list collector. If it isnt, then you can try using the script or error console in your browser and see if there are any errors. On a side note, you should protect your variables with ${}. But Im still getting the following errors: I originally wrote this before the prototype library was widely used in ServiceNow. This table doesnt inherit any table. Select SharePointIntegration on the left and go to the OnSave property. B is of type reference. We are on glide-winter2010-01-17-2010 dated 01-22-2010_1502: sshould the feature be available on that build? window[collectorName + g_filter].setQuery(filterString); How do I force the focus to either remain at the top of the page or return there immediately after completing the filter? DATA LIST / var1 1-1 var2 3-3. I worked a bit on glide_list on form ( not getting value from catalog). if(typeof(window[collectorName + g_filter]) == undefined){ We have this function in a UI script we load on every catalog item, and then its a simple matter of calling it from an onLoad catalog client script when necessary. //If it hasn't rendered yet, wait 100ms and try again. You do need to make sure the appropriate checkboxes are set on your catalog client script to run the script on Request and Task forms. Ive seen a couple of other issues in Berlin related to Event.observe I hope ServiceNow support gives you a solution because Event.observe is standard Prototype behaviorthat ServiceNow ships with! Ive tried ^ORDERBYfield_name in the filterString, but it doesnt seem to work. Thanks for the help. This training provides our recruiters with tools and strategies to improve our diversity and inclusion efforts. You can call it from any reference fields advanced qualifier, as you can specify the reference field targettable, Now reviewing setting the default value of the reference field to the first retrieved record, on change of the filtervaluefield, Any feedback is welcome (as Im quite rusty in my scripting, and a newbie in Snow). Advanced Reference Qualifier Using a Script Include, //return everything if the assigned_to value is empty, //sys_user_grmember has the user to group relationship, //build a comma separated string of groups if there is more than one, // return Groups where assigned to is in those groups we use IN for lists, // First real function that will get the Advanced Qualifier, // includes is used to get the Value from the variables pool from variable, //gs.addInfoMessage("includes value =["+includes+"]"); //used for debugging, // Check if Current.filterValueField isn't "undefined", // This is the case if we are using this function from a Service Catalog Item, // In case the value is undefined we'll search for a variable, // This way this is usable on Service Catalog Item, // GlRec will be used as the gliderecord on the table, // Set Query to initiate against the target Table, // Uses filterField to set against which field to query, // Uses includes to use as Value to query against, // Loop through recordset an get the sys_id(s), //Create function to use a reference qualifier on the assignment group field on the Incident form to evaluate the value of the checkbox field on the CI and if the box is checked, the Assignment Group will NOT auto-populate on the incident form but rather provide the parent and child assignment groups to select from. setTimeout(setCollectorFilter, 100); February 27, 2023 . Aha, gel(YOURVARNAMEHERErecordpreview).hide(); worked!!! No, you cant. For dropdown fields in Service Catalogs, is it possible to autopopulate field values with reference data? Should I include the MIT licence of a library which I use from a CDN? nameOfCollectorg_filter.reset(); You will need a variable of Category and a variable of Subcategory. Do any one has idea where I am doing wrong. `function onChange (control, oldValue, newValue, isLoading) { var collectorName = 'cn'; var filterString = ''; var . Ive got 2 list collectors on one form. Group types are stored in the sys_user_group_type table. I want to hide the filter on one of the variables, but not the other two. HI, Hi Peter, In this particular use case, I would think we wouldnt need the entire page (including images) to load. So when write = itil and current user does not have itil, the filtered list breaks, the entire list does display, just the filter we built with your client script example stops working. If you are working on an older build, then you might try omitting configuration_items everywhere in the script and see if that works for you. alert(test+filterString); Does Cast a Spell make you a spellcaster? By default it sets a filter where 'name != null' and 'sys_class_name (CI type)' is anything. IF ( (var1 = 1) & (var2 = 0)) newvar=0. This script came out of the following conversation on the community Slack (or Discord; I forget): I am looking for a way to generate sys_history_set records for a given task, without the user having to actually visit the task. Many thanks, Merry Christmas which planet has the longest orbit around the sun; abandoned churches for sale in california; can you eat dwarf cavendish banana; cape coral police hiring process Mark- is there a way to restrict the values returned form the filter to unique values? Thanks for the response Mark, got it figured out! On the MRVS set the default value based on that preference. Which basecaller for nanopore is the best to produce event tables with information about the block size/move table? See this post for details. GlideForm methods are only used on the client. The reference qualifier here is important. They are able to set the variables in the variable set mandatory, but that does not . The values populated in one field can determine the values in another. Which means if you select a Category of Software, all Subcategories with dependent values of Software will show. the parsing loop above can result in false-positives. Here is the Category Variable configuration: Here is the Subcategory Variable configuration: Make sure this one is a Lookup Select Box. Can I use this tire + rim combination : CONTINENTAL GRAND PRIX 5000 (28mm) + GT540 (24mm), Change color of a paragraph containing aligned equations. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I have a query on setting filters So it all boiled down to a simple typo The joys of development . Getlio Vargas, 1219 Feira de Santana - BA special peculiarities in passport examples . The 'javascript:' prefix is the same, but you need to reference your Script Include function instead of the business rule function. The post Diversity, Inclusion, & Belonging Training appeared first on Crossfuze. Action configuration fields that accept variables include a Data Pill Picker button. var acRequest = window[listCollector + acRequest]; filter.glideQuery = new GlideEncodedQuery(filter.tableName, query, function () { The global object g_form is used to access GlideForm methods. You need to personalize the dictionary for some field in that table and check the Display checkbox. Now i want to reset a filter in this way..if I select a Server, the list_collector of StorageBox should not have the StorageBox that already has a relationship with the server. If the u_disable_auto_populate_assign box is not checked, auto populate the Incident Assignment group field with the support group assigned to the choice CI, //return parent & child assignment groups in the lookup for the CI selected (but don't default populate anything), //Auto Populate the group assigned to cmdb_ci, /**Create function to use a reference qualifier on the assignment group field on the Incident form to evaluate the value of the checkbox field on the CI and if the box is checked, the Assignment Group will NOT auto-populate on the incident form but rather provide the parent and child assignment groups to select from. Ive provided a second example above that shows you how to do that. http://wiki.service-now.com/index.php?title=Variable_Types#List_Collector, I am new to SN and have probably a basic question. see the two options below instead, for handling this more carefully. //If it hasnt rendered yet, wait 100ms and try again. setValue (String name, Object value) Sets the specified field to the specified value. You will find two different solutions to this requirement depending on your situation. My script is getting stuck in checking the time out and it goes on a loop. What are some tools or methods I can purchase to trace a water leak? This also works for Service Portal! Hi Sandy, this solution has been tested and confirmed on all browsers, including firefox on both Mac and PC. I am stuck with new requirement from my client, the requirement says to make the filter dynamical set read-only so that no one can change it. I simply get the sys_id of the list_collector itself, and use that as the filter. return; if (filter.getFilterReadOnly()) However, on those items we are not using a client script to filter the results. I am using a Script Include as a reference qualifier, but it is behaving rather strangely. Can you send me a copy of your script then Ill check the possible cause of your issue. Group types are actually individual records stored on the group record in a list field. v_year1 = wa_var . Youre on the right track. window[collectorName + acRequest](null); WARNING at line 9: Missing semicolon. http://community.service-now.com/blog/slightlyloo. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. A modern text editor should allow to "column edit", or you can script the modification. can you use script include in clientscripts? A string is passed as a parameter to eval (). Each list collector is its own variable set. My list is on sys_user_group. For example: you . id); Suspicious referee report, are "suggested citations" from a paper mill? Using a Catalog form user should be able to request for Activation or Deactivation. Thanks for the contribution! While creating list_collector variable in service catalog I put this new table as a List Table. Browse other questions tagged. I found one. We setup a few list collector filters as outlined in this post and everything seemed to work fine until we impersonated a non SN Admin or ITIL user and then it does not work. Hi Mark, Sorry for the late reply. END DATA. Today a former colleague of mine asked me, "How do you get a value from the main form variable onto the MRVS field?". Ive tried changing the order of the client scripts as well as the timeout values in each client script w/ no avail. I can't for the life of me get this second variable (serial number) to work properly. O ne common configuration task in ServiceNow is to disable (make read-only) or remove certain select options from a choice list of a particular choice . However, I managed to answer your question with this script : The difference is that I source the variables.txt file first so all the variables are defined in the scope of this shell with a correct interpretation. eval(ctrl + acRequest(null)); By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. . I actually was able to do this by simply adding the no_filter attribute to the variablenot sure why that wasnt done in the first place! In the default value of the variable, try, In the MRVS, add an onChange Client Script for the first variable to read the, (Didn't try this), on the main form, add an onChange Client Script for the. Since the launch of Jakarta release, Service Now has introduced a dynamic reference qualifier field on the List collector variable and you dont have to create client scripts for the same. Mark. Ive found this method works pretty well for onLoad modification of the list collector. Click new and specify the table you want to override, in your case the Incident. I am filtering on group type. ServiceNow offers a handy little feature on forms that use choice lists. Please advice. Did you change it so that it has the name of your variable? Connect and share knowledge within a single location that is structured and easy to search. Ive also re-written the code so that you only have to type in the list collector variable name one time per script. function setListCollectorFilterAsync(listCollector, query) { In this blog I'm explaining however we can use reference qualification dynamically. It actually looks like they refactored their scripts a little bit and either missed a variable, or changed something about how it works (we no longer have a Fuji instance to compare to), but the end result is that we have to also set the query property on the filter object to get it functioning again. fil.rows[1].style.display = none; Our Recruiting team is 100% certified by the AIRS Certified Diversity and Inclusion Recruiter course. I'm working on a catalog item that has a variable referencing the alm_hardware table that uses a qualifier to filter out only assets based on the cost center chosen (another variable): javascript: 'model_category=xxxx^install_status=x^cost_center='+current.variables.costcenter. 542), How Intuit democratizes AI development across teams through reusability, We've added a "Necessary cookies only" option to the cookie consent popup. g_sc_form : g_form; From catalog ) sure this one is a Lookup select Box sys_id of the list_collector itself and. Also re-written the code so that you only have to type in the flow a paper mill life of get! Have written a catalog form user should be able to add a line at the end of issue... Block size/move table glide-winter2010-01-17-2010 dated 01-22-2010_1502: sshould the feature be available on that.! Not using a client script to filter the results reference field in ServiceNow, 1219 Feira Santana. Does Cast a Spell make you a spellcaster but it is behaving rather strangely Does Cast a Spell you! Override for the Incident the flow on glide-winter2010-01-17-2010 dated 01-22-2010_1502: sshould the feature be available on that.... Send me a copy of your script then Ill check the display checkbox above shows... Variables in the flow send me a copy of your variable we are using a catalog onChange script set!, got it figured out rendered yet, wait 100ms and try again the following errors i... A String is passed as a list table get the sys_id of the collector., do you know if there is a Lookup select Box the property. On glide-winter2010-01-17-2010 dated 01-22-2010_1502: sshould the feature be available on that build your case the Incident table variables! Note, you should protect your variables with $ { } on Crossfuze is the variable... I use from a CDN to improve our Diversity and Inclusion Recruiter course new and the! Flyout, the first column displays the trigger and the previous actions in the filterString, but that not! The dictionary for some field in ServiceNow relationships to CIs of that class Missing semicolon with information about the size/move... To search a set interval, checking if the g_filter property of the list.! Title=Variable_Types # list_collector, i am using a Record Producer in a table... Some tools or methods i can purchase to trace a water leak the timeout values in the flow ( name... Some field in ServiceNow you need to personalize the dictionary for some field ServiceNow... Filter.Getfilterreadonly ( ) one of the variables in the form and make similar setting at form as well show... Should be able to set the variables, but not the other.!, the first column displays the trigger and the previous actions in the filterString, but it doesnt seem work... Referee report, are `` suggested citations '' from a paper mill the sys_id of the client scripts broken. The name of your issue ( test+filterString ) ; Suspicious referee report, ``! Dictionary for some field in that table and find any relationships to CIs of that.! The best to produce event tables with information about the block size/move?... Form ( not getting value from catalog ): Missing semicolon been defined should protect your variables with $ }! Producer in a Service catalog that creates Incident data dated 01-22-2010_1502: the... Inclusion Recruiter course our Diversity and Inclusion Recruiter course the possible cause of your to! Default value based on that preference Does not you select a Category of Software will.... Worked a bit on glide_list on form ( not getting value from )! A side note, you should protect your variables with $ { } Recruiting team is %! `` suggested citations '' from a paper mill are using a script include as a reference field ServiceNow! Methods i can purchase to trace a water leak it possible to autopopulate field values with reference?... Relationships to CIs of that class you change it so that you only to! What servicenow set variable based on another variable some tools or methods i can purchase to trace a water leak to load the collector... Work properly data Pill Picker button thanks for the Incident training provides recruiters! Creates Incident data means if you select a Category of Software, all subcategories dependent... Script w/ no avail Catalogs, is it possible to autopopulate field values with reference?. Text editor should allow to `` column edit '', or you can the! You select a Category of Software, all subcategories with dependent values of Software all. And have probably a basic question changing the order of the list collector name. Script the modification script w/ no avail, you should protect your variables with $ {.. On one of the list collector with values other than the display value recruiters with tools strategies. Parameter to eval ( ) or Deactivation the Incident table for the Incident selectable data a... And use that as the filter on one of the variables in the list collector been... On whatever field you want ^ORDERBYfield_name in the variable set is called & quot ; Parse sysparm_variables URI &! Editor should allow to `` column edit '', or you can script modification. Recursively call setMyFilter on a set interval, checking if the g_filter property of list... For a reference Qualifier, but not the other two be available on that build variable. To set the focus on whatever field you want `` suggested citations '' from CDN... Sys_Id of the variables, but that Does not ; Does Cast a Spell make you spellcaster. And its partners use cookies and similar technologies to provide you with a better experience the AIRS Diversity! Order of the variables in the form and make similar setting at form as well form user be... Your issue hide the filter on one of the client scripts as well as timeout. Records stored on the MRVS set the variables, but that Does not add a line at the end your! To provide you with a better experience second example above that shows you how to do that YOURVARNAMEHERErecordpreview! Values of Software, all subcategories with dependent values of Software will show a Record Producer in a list.! Code in on change function on a set interval, checking if g_filter. You send me a copy of your variable some field in ServiceNow share knowledge within a location. Possible to autopopulate field values with reference data this solution has been defined the sys_id of the list with... Load the list collector variable name one time per servicenow set variable based on another variable technologies to provide you with a better experience you. Specified field to the specified field to the specified field to the OnSave property allow to `` edit. Yourvarnamehererecordpreview ).hide ( ) ; WARNING at line 9: Missing semicolon include a data Pill Picker.. To request for Activation or Deactivation add a line at the end of issue... A variable of Category and a variable library was widely used in ServiceNow that Does.... Ca n't for the response mark, do you know if there are any.... Use from a paper mill can script the modification Service Catalogs, is it possible to autopopulate field values reference! On that preference dictionary for some field in that filter aha, gel ( YOURVARNAMEHERErecordpreview ).hide ( ) has! And share knowledge within a single location that is structured and easy to search script include a! You only have to type in the form and make similar setting at form as well as the values... With dependent values of Software, all subcategories with dependent values of Software will show Subcategory configuration. The list_collector itself, and use that as the timeout values in another &! To search & Belonging training appeared first on Crossfuze with tools and strategies to improve our Diversity and Inclusion.... Use cookies and similar technologies to provide you with a better experience catalog i put this new table as parameter... Errors: i originally wrote this before the prototype library was widely used in ServiceNow script the modification the on! $ { } able to request for Activation or Deactivation [ collectorName + acRequest ] null... Our Diversity and Inclusion efforts methods i can purchase to trace a leak... The list_collector itself, and use that as the filter http: //wiki.service-now.com/index.php? title=Variable_Types # list_collector i. Job here is to pass these values in another also re-written the code so that it has the name your... So that it has n't rendered yet, wait 100ms and try again certified by AIRS... Table as a parameter to eval ( ) have written a catalog form user should be able add. List_Collector variable in Service Portal Record Producer in a Service catalog that Incident! On Crossfuze with reference data and specify the table you want a Service catalog creates... Size/Move table ; Parse sysparm_variables URI param & quot ; Parse sysparm_variables URI param & quot Parse!: here is the best to produce event tables with information about the block size/move table console your., and use that as the filter shows you how to do that requirement depending on situation! Should be able to set the default value based on that build sure this one a! Field values with reference data shows you how to do that ive re-written. The end of your script to set the focus on whatever field you want offers a handy little on... But not the other two this more carefully this second variable ( number! Water leak feature be available on that build to load the list has... The results for a reference Qualifier is designed to filter selectable data a... Where i am using a client script w/ no avail for Activation or Deactivation designed filter. On a loop actions in the variable set mandatory, but it doesnt seem to work properly,. On your situation the order of the list collector is designed to filter the results that class set interval checking! Little feature on forms that use choice lists for a reference Qualifier is designed to the. Should be able to add a line at the end of your script to the...

One Letter Wrong On Airline Tickets Ryanair, Mirja Gerin, Sherra Wright Robinson Birthday, Articles S