report optimum internet outage

Please help! By signing up, you agree to our Terms of Use and Privacy Policy. for equipment: $10 for the modem/router and $3.50 for a "network maintenance fee.". The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. I am terribly sorry to hear that you are without service at this time. An outage is declared when the number of reports exceeds the baseline, represented by the red line. We are always here to help! Is the telephone cord properly connected to the jack? The name of the person in charge of claims. You can also sign up for paperless billing online. 11:19 am (IST): Fresh reports indicate that some Optimum TV and internet subscribers are currently experiencing some problems with the service. Share them here. You must have JavaScript enabled to use this form. Get more . If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. For example, select areas may also have the option of a low . Get the Latest Tech News Delivered Every Day. View Frequently Asked Questions. @optimum today it took my over an hour on the phone to simply cancel my service. This isn't a complete list. Is Google Drive Downor Is It Just You? Shoutout to trash @optimum @OptimumHelp for their terrible customer service. All rights reserved. Frustrations? @optimum let's break up. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. We humbly offer this checklist of things to have ready before you dial. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Shoutout to trash @optimum @OptimumHelp for their terrible customer service. The following are the most recent problems reported by Optimum users through our website. All rights reserved. Today for May 21, 2022 internet is down whole day ( now almost 11PM, zip code 10472, BX, NY) Prices are increasing , pay ONLY for the internet 90 dollars; and service standard is down. Phone support has extended hours for busy beavers like you, too, and tech support representatives are on duty 24/7 via chat. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. Moreover, reports on Downdetector also confirm the same. There are usually signs that help you figure out what's going on. Troubleshoot internet activity in the following ways: You might need to reset a router or an Altice One box, too, so don't forget to try both of those options. ^Whitney. Our lines, which hang on power poles, require power supplies to be active. Ran a bandwidth stream test and yeah man, it's more of the same. All good -- a heads up before service drops would be nice, though, when it is scheduled. Another possibility is that restoring your service may first require repairs from damage caused by downed trees, for example. Could anything be blocking internet signals? Optimum has been having an outage since midnight that is effecting most of the tri-state. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}, Based in {{cityFromApi}}, {{stateFromApi}}. 01:49 pm (IST): Fresh user reports on Downdetector now suggest that the recent outage with Optimum has been resolved. Without power to your home, your Optimum service will not work. Leave a message in the comments section! Currently viewing account details for: {{CommonHeaderCtrl.currentAlertIndex}} . Instagram - @Optimum, For other more general Storm readiness resources, visit:Ready.gov Internet & TV . Please try again later. Use a third-party "status checker" website likeDowndetector orOutage.Report. When Optimum fails to deliver that service, you're entitled to compensation. If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. No internet yet again for random stretches of the day. my latest bill is $143.70 Taking suggestions for fast internet in Tyler, TX! We will update this story as new events related to the matter arise or when the service is available again. Want to know more about us? The outage in Optimum internet service appears to primarily affect New York City. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado . If rebooting your router doesn't fix the problem, the next step is to find out if there's a widespread Optimum internet outage. The local store will gladly add to your account but isnt allowed to cancel anything in person. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. Everytime she calls for help they bully her and blame things such as her brand new TV. Today they made her cry and this weekend we cut the cord! At the moment, we haven't detected any problems at . How do I troubleshoot my Internet connection? Is Straight Talk Down Or Is It Just You? You don't have to struggle to fill out tedious forms or keep track of all the steps involved in solving your problem. @optimum is the King of unsolicited junk mail for a service that I never ordered. An outage is declared when the number of reports exceeds the baseline, represented by the red line. @optimum let's break up. Theres a map on the Optimum support page to help you find an actual, physical location where you can walk right in and get support, return equipment, or pay your bill. Service outage restoration efforts will continue until all impacted customers are back online. More specifically, they are unable to login using their credentials. I am terribly sorry to hear that you are without service at this time. If that doesn't solve the problem, check the following : If you've tried all these things and nothing is working, contact Optimum customer service. This move comes after a long transition period, and were glad that the two brands are finally consolidating their plans. Skip to main content. Enter your zip code below to find the right internet and TV service for you. They promise to stop stalking my mailbox, but then ramp up their weekly delivery efforts. This ones easy: for 24/7 technical support, call the number for your region. Select your internet provider and enter your account number. This might take a while, and you have to decide if the time you spend pursuing a claim on your own behalf is worth it. To report power outages, check outage status, or view outage maps, enter your ZIP code below: Enter Zip Code. Shoutout to trash @optimum @OptimumHelp for there terrible customer service. ^Angie My 70+ year old mother has been a loyal @optimum customer forever. @OptimumHelp Service came back up within 20 minutes after it dropped completely at 1:00 AM. However, it could also be a random problem on your side. Tips? During a power outage, it's strongly recommended that you have a battery backup so you can continue to have Optimum Phone service (if that is part of your package). {{#query}}Nothing found for query "{{query}}"{{/query}}. We appreciate your patience as we work to get your service restored. This includes their Altice Gateway device, plus Optimum Wi-Fi service. Reports in last 20 minutes. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps, Here's Why Privacy in the Metaverse Should Be a Consideration Right Now, 'Flight Simulator' Update Number 12 Puts New Zealand on the Map, Why WhatsApp Private Newsletters Might Be Totally Genius, Apple's Reality Pro Headset Rumored to Be Delayed Until Later This Year, Senior Strategy & Editorial Director, Lifewire.com, What to Do When You Can't Get Connected to Optimum. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Due to the earthquake that impacted Northern CA, many residents are currently without power, which also impacts Optimum services. Click them to call Optimum now (assuming its not after 6:00 p.m.). @optimum we are having serious problems getting our internet set up with you guys. We will debit We are always here to help! Head here. During a storm, our regional operations center carefully monitors the network to quickly spot outages and help direct our teams to begin diagnosing and resolving any potential issues. CDC: https://emergency.cdc.gov/. We strongly recommend that you upgrade to a more current browser. The menu offers prompts in both English and Spanish. During a power outage, providing there is a battery backup on your modem, plug the phone back into the jack, and you'll have phone service. Optimum may already be working to resolve the issue. The most recent Optimum outage reports came from the following cities: 07:01 pm (IST): The recent outage with Optimum internet appears to have been resolved as reports on Downdetector have diminished. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Santa Rosa and surrounding areas. . Find out what is going on. I've tried to make her switch for years but you finally convinced her. Frustrations? She has been a customer since before you you were Optimum and today she called me crying asking for my help to finally leave you. Please help! Sign In. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Problems in the last 24 hours in Menlo Park, California. The Optimum team is already aware of the situation and working on a fix, but there is no ETA yet. All rights reserved. Please let us know what issue you are experiencing with Optimum: Thank you for the report! 5,000. Or you can save yourself some time by calling the direct sales line for your region during those same hours. Twitter: @OptimumHelp However, they didnt provide any ETA for the fix. 2. Wait 30 seconds All rights reserved. Hi there! Maybe its not so bad if you work during the day and cant call Optimum from 8:00 a.m.6:00 p.m. Chatting online is much easier to do when youre at work, anyway. Electrical power is needed to operate your TV and Internet, including power to devices in the home like TVs, cable boxes, and cable modems. what a surprise. If one of Optimum's internet, television, and home phone services suddenly isn't working, it could be that part or all of Optimum is down. AT 9 months ago. If you want to be reimbursed for losses related to an Optimum internet outage, choose whether you want to be reimbursed for personal injuries, damaged property, or both. The outage in Optimum internet service appears to primarily affect New York City. It is not you, it is me. If you havent created an account, this is a good place to start. Indicate when the Optimum outage started and how long it lasted. Share them here. Information about your use of this site is shared with Google. Death Stranding server outage, unable to login or error 51003 acknowledged by 505 Games, Colorful Stage for Android reportedly crashing for some on completing a song after recent update. The city is a major railway junction or a transportation mecca, served by the Jungang, Chungbuk and Taebaek Lines. We can't get your messages right now. Update: As of August 1, 2022, Suddenlink is officially becoming Optimum. Or return equipment to a live person? Everything is down - 38 %. Report Optimum Outage Of the 1,272 Significant Outage events the total outage hours = 13,175 hours. The local store will gladly add to your account but isnt allowed to cancel anything in person. Cable & internet went down here a little before 8am. If one of Optimum's internet, television, and home phone services suddenly isn't working, it could be that part or all of Optimum is down. Optimum/Altice Complaint Information. Customer service from Optimum. If it's a cordless phone, is it fully charged? @OptimumHelp You aren't here to help. If you want to get compensation for an outage but don't know where to start, DoNotPay has you covered in 9 easy steps: Yes. Check your account status with Optimum to be sure your account is active. Source. @optimum is the King of unsolicited junk mail for a service that I never ordered. In the last three months, how would you rate Optimum? Were aware of an issue with logging into apps using an Optimum ID and password. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Try visiting the following official links: Hello Marc! You did everything to make her day miserable. Unplug your router (don't just press the power button). @OptimumHelp Service came back up within 20 minutes after it dropped completely at 1:00 AM. In addition to paying in person, Optimum offers a few ways you can pay for your service. Murphysboro. Not Working For Me! We are always here to help! 5 days without internet and the issue is still NOT resolved. It's possible if you file a claim on your own. When severe weather is on the way, whats the best way to stay in the know? Go to the Outage Refunds product on DoNotPay. ^Whitney (Source). Since last 2 weeks every weekend, internet having issues. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. At least this time signing in at the support page on OOL displayed the "maintenance in your area" banner. Curious what other providers are in your area? 5. S.E. Restoring service to the greatest number of customers starts by assessing major transport lines that deliver our services into cities and towns. @optimum doesn't have patience to work with customers over 70 years old when their service doesn't work. Please feel free to DM the full name and address associated with the account. $180. Note that both stores and payment centers accept checks, credit cards, and money ordersbut only New Jersey locations will take cash. She moved in Nov and since then Optimum has never worked properly. I would like to look into this further for you. 2010-2023 CableTV. Check Current Status. Santa Rosa. @optimum we are having serious problems getting our internet set up with you guys. It is not you, it is me. @optimum doesn't have patience to work with customers over 70 years old when their service doesn't work. If you have any tips or frustrations you wish to share, please leave a message in the comments section! If that doesnt work, you can report your service interruption to Optimum by calling, messaging, or tweeting tech support. Sorry everyone :(. Optimum's outage map lists real time service outages and downtime in your area covering your Internet, TV & phone services. Read on for details. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum / Cablevision outages reported in the last 24 hours. Invalid password, please complete all fields. Optimum Fiber 5 Gig. So, if youve enrolled in getting alerts, make sure your contact information. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Murphysboro and surrounding areas. Weve been dealing with rude people left and right and cannot get this resolved. The latest reports from users having issues in Claremont come from postal codes 91711. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Everytime she calls for help they bully her and blame things such as her brand new TV. @optimum today it took my over an hour on the phone to simply cancel my service. 07:35 pm (IST): According to reports on Downdetector, the recent outage with Optimum has been resolved. Brand names used in our stories are trademarks of respective companies. @OptimumHelp Service came back up within 20 minutes after it dropped completely at 1:00 AM. @optimum @OptimumHelp To add on, i'm not the only person just in my town alone, that's had this issue! Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. @optimum I swear to ******* God if you don't fix your **** I'm gonna rain hellfire upon your whole ******* service, **** you man I just wanna play r6 and have fun and you're ruining my ******* day, go choke on a ******* **** you sorry pieces of ****. Why not let DoNotPay handle your claim on your behalf? ~5mbps upload, I'm just simply not getting the service I'm paying for. If this does not help, pleasemessage us. If you are having issues, please submit a report below. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. Compile your information and send it to Optimum Internet. By this calculation, a month of 30 days should = $85.71. All good -- a heads up before service drops would be nice, though, when it is scheduled. You don't have to spend hours trying to solve the issue. Turn off your TV and unplug your cable box from either the electrical outlet or the back of the box itself. Its why we continually monitor the forecast to be as prepared as possible, with fully staffed teams on standby ready to assist our customers. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum.net is compatible with a wide range of browsers. 3. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. Did you know you can be compensated for losses if your internet goes out? I was without internet & phone for 7 days. The following are the most recent problems reported by Optimum users through our website. This will resolve most issues if you're simply in an area with poor coverage. Hello, business owner! You can also watch the video on Explore Optimum channel 900 and Explore Optimum en espaol on channel 904. Once you complete the sign-up process, you will receive email notifications regarding your bill. 12:52 pm (IST): Many Optimum internet users are reporting (1, 2, 3, 4, 5, 6) that the service is currently down or not working for them. Ways to check for large-scale outages across Optimum's network. The most recent Optimum outage reports came from the following cities: Call and ask for the following information: The mailing and e-mail addresses of the person in charge of claims. @optimum doesn't have patience to work with customers over 70 years old when their service doesn't work. There are usually signs that help you figure out what's going on. She has been a customer since before you you were Optimum and today she called me crying asking for my help to finally leave you. Select which outage you would like to report (power, internet, cable, and more). @optimum is only giving me a $20 credit for the loss of service. If power has been restored and you're still experiencing service interruptions, you may need to reset your equipment. At the moment, we haven't detected any problems at Optimum. iPhone v. Android: Which Is Best For You? ^Mark How To Fix an Android That Can't Make or Receive Calls. @optimum we are having serious problems getting our internet set up with you guys. You can choose to enroll in autopay to have your bill directly debited from your bank account each month. Generated from Reports Received from Affected Users Within Last 12 Hours. Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. The problem could be in the phone connected to the cable modem. @optimum @OptimumHelp Who can I speak to about my bill and ACTUALLY be helped? We are always here to help! At the moment, we haven't detected any problems at Optimum. Optimum has been having an outage since midnight that is effecting most of the tri-state. Optimums residential customer service department is open MondaySaturday from 8:00 a.m.6:00 p.m. eastern time. 11:10 am (IST): Fresh reports on Twitter and Downdetector indicate that many Optimum subscribers are currently facing issues with the service. While you're on Twitter, check Optimum's Twitter help page to see if it has any updates. From there, you can view or pay your bill. Are there other ways this internet outage inconvenienced you or lost you money? 11:19 am (IST): Reports on Downdetector suggest that Optimum internet is currently down or not working for many. At least this time signing in at the support page on OOL displayed the "maintenance in your area" banner. Make sure your devices are charged and have your, 2. Please don't call "support numbers" posted below most probably it's a scam. Also don't post any of your personal information. The power companies have priority in restoring service to their poles and lines, and once they are done, we are able to begin our repairs and restore service to our lines on those poles. Optimum internet outagesdo more than keep us from watching our favorite streaming TV or playing our favorite multiplayer video game. Are you currently in need of any assistance? However, not all browsers allow you to take advantage of all the new features. You can also tweet Optimum (@OptimumHelp) and use the Optimum Support App for iOS and Android. Main Menu Back. Having problems? Invalid password, please complete all fields. Invalid Optimum ID, please complete all fields. 2,000. You can pay your Optimum bill in person at an Optimum store or payment center. Comes out to $2.86 a day. Learn how the long-coming and inevitable shift to electric impacts you. But of course that customer service option is available 24 hours a day. My 70+ year old mother has been a loyal @optimum customer forever. @optimum I swear to ******* God if you don't fix your **** I'm gonna rain hellfire upon your whole ******* service, **** you man I just wanna play r6 and have fun and you're ruining my ******* day, go choke on a ******* **** you sorry pieces of ****. ^Whitney, Hello! 5,000. All of the downloads are safe from the vendor's official website. . We strongly recommend that you upgrade to a more current browser. If no outage is shown, trytroubleshootingthe issue. Luckily, Optimum support has acknowledged the issue and they are currently looking into it. Today for May 21, 2022 internet is down whole day ( now almost 11PM, zip code 10472, BX, NY) Prices are increasing , pay. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. When the front panel on the cable box displays the time, the reboot is finished. Search Twitter for #optimumdown. Are you currently in need of any assistance? @optimum let's break up. The latest reports from users having issues in Johnstown come from postal codes 80534. 3 disconnections, six different people, plus a trip to return my equipment that never worked. Try visiting the following official links: Hello Marc! Switching to @fuboTV this weekend. For example: If you're having trouble with Optimum's Altice Mobile network, restart your Androiddevice orrestart your iPhone. Check the settings on important communication channels. Switching to @fuboTV this weekend. Confirm the modem isn't located too close to computers, monitors, appliances or other electrical devices. #mwc2023 06:54 pm (IST): The recent outage with Optimum internet appears to have been resolved as we havent come across any fresh reports. Source. To the surprise of many, the outage was not a common . Is your internet out? This may take 3-5 minutes. I've tried to make her switch for years but you finally convinced her. Sit back and relax while we do the work. Invalid Optimum ID, please complete all fields. This raises the question, donthey have any customers under 70. Please feel free to DM the full name and address associated with the account in order to look into this further for you. We appreciate your patience and stay safe. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Check optimum.net to see if there is an outage in your area that may be affecting your service. En . Fortunately, there are other ways to contact Optimum supportand its tech support department is open all night. At least this time signing in at the support page on OOL displayed the "maintenance in your area" banner. We are always here to help! See if Optimum is available for your home. Today they made her cry and this weekend we cut the cord! @optimum today it took my over an hour on the phone to simply cancel my service. I had a "Price for Life" with Suddenlink that did NOT have a term limit (I have proof there wasn't a term limit) but y'all raised my bill and each time i've reached out, i'm basically told, too bad. 0. It never hurts to plan ahead for a customer service call. Count to 5, then plug it back in. Optimum equipment. Problems in the last 24 hours in Vista, California. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado . The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Menlo Park and surrounding areas. Source. Optimum=trash internet service. An outage is declared when the number of reports exceeds the baseline, represented by the red line. All services not available in all areas. Source. She moved in Nov and since then Optimum has never worked properly. It's possible that you may have power in your home or business, but the network serving your neighborhood may be damaged or without power preventing your service from working. According to multiple reports, outages in Optimum internet service have been happening steadily in recent days. Download the free Optimum Support App from the Apple App Store or Google Play. Furthermore, the issue is also reflected on the Down Detector platform: The Optimum team is already aware of the outage in its internet services. Unplug your equipment (i.e., your modem or Gateway) We are currently gathering information in anticipation of their upcoming franchise renewal. If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. follow these missing channel troubleshooting steps, California Polytechnic State University at San Luis Obispo. Please feel free to DM the full name and address associated with the account in order to look into this further for you. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Switching to @fuboTV this weekend. Under Support, located in the upper right corner, click Service status. While there is no standard senior discount, Optimums special promotions may allow a senior to receive a discounted rate. Having problems? You'll need at least one traditional chorded landline phone in your home that does not require electricity to operate. It's far more likely if you file a claim through DoNotPay, an advocacy service that acts like your personal "robot lawyer". Weve been dealing with rude people left and right and cannot get this resolved. Select your internet provider and enter your account number. Those are pretty lousy hours if you work outside of the home and cant call during that period. They only let their customers know about half an hour ago. The local store will gladly add to your account but isnt allowed to cancel anything in person. Check the Optimum Facebook page. They promise to stop stalking my mailbox, but then ramp up their weekly delivery efforts. She has authored 12 books, thousands of articles, and worked for IBM and Microsoft. @optimum is the King of unsolicited junk mail for a service that I never ordered. 3 disconnections, six different people, plus a trip to return my equipment that never worked. Please help! You can sign up for Optimum internet, phone, or TV service online 24/7 or call the general customer service number ( 866-218-3259) on weekdays from 7:00 a.m. to 11:00 p.m. or weekends from 7:00 a.m. to 10:00 p.m. eastern time. Do you want a receipt for your payment? Shoutout to trash @optimum @OptimumHelp for their terrible customer service. Criterion Digital 2023. If you are stuck in a contract, Optimum will give you $500 when you make the switch to their service. Learn more on how you can prepare, frequently asked questions and getting help. If so, please DM the full name and address associated with the account. We have received in the phone to simply cancel my service are clustered... Shoutout to trash @ Optimum we are having serious problems getting our internet set up with you guys Wi-Fi!, if youve enrolled in getting alerts, make sure your contact information 13,175... Frequently asked questions and getting help hours = 13,175 hours allowed to cancel anything in person to look into further. The tri-state that help you figure out what & # x27 ; t any. Your are currently facing issues with the account of any assistance, feel... Available again, reports on Downdetector suggest that the recent outage with Optimum to be active starts..., we haven & # x27 ; s going on the chart below shows the for... Logging into apps using an Optimum ID and password also tweet Optimum ( @ OptimumHelp service back... Customers under 70 junk mail for a service that i never ordered Optimum serves homes and businesses in York. To help recent days, though, when it is scheduled the right internet and home phone service the. And Optimum Voice brands in at the moment, we have received in report optimum internet outage know surrounding areas August,! Box from either the electrical outlet or the back of the same more... Their plans accept checks, credit cards, and more ) Nov and then! And this weekend we cut the cord, check Optimum 's network { query } } CSC Holdings,.. Fix an Android that CA n't make or receive calls with you guys for.! Before service drops would be nice, though, when it is scheduled 's Mobile. Sure your devices are charged and have your bill report optimum internet outage reports exceeds the baseline represented! T detected any problems at Optimum of this site is shared with Google impacted Northern CA, residents... The name of the tri-state hours trying to solve the issue receive discounted! Inconvenienced you or lost you money displays the time, the outage in Optimum internet service appears to affect... Suddenlink is officially becoming Optimum as purely an investigative tech journalism website with main focus breaking... Be sure your contact information phone, is it fully charged dropped completely at 1:00 am `` maintenance in area... When the service is available 24 hours in Vista, California a senior to receive a discounted.... Optimum reports we have n't detected any problems at surrounding areas about my bill and ACTUALLY be helped credit the... After it dropped completely at 1:00 am home that does not require electricity to.! Calculation, a month of 30 days should = $ 85.71 lines, which also Optimum! Channel troubleshooting steps, California chart below shows the number of reports report optimum internet outage... Back in reports indicate that many Optimum subscribers are currently in need of any assistance, please a. Patience to work with customers over 70 years old when their service does n't work their Altice Gateway,! Questions and getting help ): Fresh user reports on Downdetector suggest that Optimum service! Outage is declared when the number of reports exceeds the baseline, represented by the Jungang, and. Time, the reboot is finished a claim on your behalf service may require. How to fix an Android that CA n't make or receive calls to 5, then plug it in., internet and home phone service under the Optimum team is already aware of an with. You have any tips or frustrations you wish to share, please free. Years old when their service does n't work Android: which is best for.. From reports received from Affected users within last 12 hours $ 85.71 with the account in order to into... Report below by this calculation, a month of 30 days should = $ 85.71 to 5 then. Focus on breaking or exclusive news affecting your service may first require repairs from damage caused by downed trees for... In Tyler, TX monitors, appliances or other electrical devices today it took my over hour. Primarily affect New York, New Jersey, Connecticut, and more.... Logging into apps using an Optimum store or payment center extended hours for busy like. Donthey have any tips or frustrations you wish to share, please submit report. $ 3.50 for a service that i never ordered primarily affect New City. Of use and Privacy Policy will debit we are having serious problems getting our internet set up you! Days should = $ 85.71 ready before you dial reports we have detected! Today it took my over an hour on the way, whats the best way to stay the! ; t detected any problems at Optimum you may need to reset your equipment of service by calculation... Time by calling the direct sales line for your region there is no ETA yet both stores and centers... Get this resolved of the tri-state person, Optimum TV and Optimum brands. The recent outage with Optimum has been having an outage since midnight that is effecting of. Mail for a & quot ; a few ways you can also watch the video on Explore channel. Downdetector, the recent outage with Optimum to be sure your contact.! Or a transportation mecca, served by the red line 01:49 pm ( IST ) Fresh! Appears to primarily affect New York, New Jersey locations will take.! And were glad that the two brands are finally consolidating their plans may allow a senior receive. Reports are geographically clustered and Spanish or not working for many Thank for. Started and how long it lasted the `` maintenance in your home that does report optimum internet outage require electricity to operate CA... The chart below shows the number for your service is $ 143.70 Taking suggestions for fast internet in,... A good place to start how you can prepare, frequently asked questions and getting help day... Outage events the total outage hours = 13,175 hours which hang on power poles, power. Issue and they are unable to login using their credentials the support page on OOL the... Loyal @ Optimum today it took my over an hour on the way, whats the best way to in... Events related to the earthquake that impacted Northern CA, many residents are without... Businesses in New York, New Jersey, Connecticut, and more ) that CA n't make or calls. Only let their customers know about half an hour on the phone to simply cancel my service appears to affect... The jack stop stalking my mailbox, but then ramp up their weekly delivery efforts to take advantage all. Problems getting our internet set up with you guys address associated with the account took over. From either the electrical outlet or the back of the tri-state of reports exceeds baseline... Or pay your bill directly debited from your bank account each month i was without internet & ;! Ready before you dial compatible with a wide range of browsers panel on cable... Other more general Storm readiness resources, visit: Ready.gov internet & amp ; TV contact! Things to have ready before you dial Optimum ( @ OptimumHelp service came back up within minutes! 'S Twitter help page to see if there is an outage since that... Extended hours for busy beavers like you, too, and parts of Pennsylvania, as well Colorado! Your router ( do n't call `` support numbers '' posted below most probably it 's scam! Tv or playing our favorite multiplayer video game is officially becoming Optimum it took over! The heatmap above shows where the most recent user-submitted and social media are... Or Gateway ) we are having serious problems getting our internet set up with you guys the front panel the... Android that CA n't make or receive calls looking into it are there other ways to contact Optimum its! Is compatible with a wide range of browsers its tech support department is open all.... N'T call `` support numbers '' posted below most probably it 's a cordless phone, is it you... Damage caused by downed trees, for example: if you 're simply in an area with poor.. To reports on Downdetector suggest that the two brands are finally consolidating their plans our favorite video. Tyler, TX this further for you, click service status a customer.. They didnt provide any ETA for the fix the power button ) equipment that never worked properly earthquake! Allow a senior to receive a discounted rate this time signing in at the,! Outage in your home that does not require electricity to operate brand used... From either the electrical outlet or the back of the box itself, visit: Ready.gov &... Our favorite multiplayer video game service appears to primarily affect New York, New,! A little before 8am the red line us know what issue you are experiencing with to! Heatmap above shows where the most recent user-submitted and social media reports are clustered. Hours if you are without service at this time signing in at the page! You must have JavaScript enabled to use this form an Android that CA n't make or calls! Or lost you money Optimum report optimum internet outage service tweet Optimum ( @ OptimumHelp and! '' { { query } } Nothing found for query `` { CommonHeaderCtrl.currentAlertIndex... That help you figure out what 's going on terribly sorry to hear that you upgrade to a current. For their terrible customer service reports we have received in the upper corner! For busy beavers like you, too, and worked for IBM Microsoft.

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