southwest check in error message 400308191

* @brief Display the countdown. Please see a gate agent.". If they are not going to resolve the issue they should remove the PayPal option. My reservation is intact, I just don't have access to look at it and I can't check in online. I have the same issue. Check in beginning 24 hours prior to your scheduled departure time. Marketing Read world-renowned marketing content to help grow your audience width: 273px; Seat allocation for families 8:08 am. We are currently unable to complete your request due to a delete boarding pass service error" when I try to manage the reservation. We can't check you into this flight. If there isnt an open seat on this different flight, you can ask a Southwest Gate Agent to add you to the same-day standby list for a flight between the same city pairs that departs on the same calendar day prior to your originally scheduled flight, and you will receive a message if you are cleared on the flight. I get an error message 2-3 times before I can check in. position: relative; so im hoping eveything gets fixed before my flight The rep that called was able to book my flight, but I had to use another card. This is an annoyance because it takes an extra 10-15 seconds to check in versus if the check in process was error-free and I'm sure my seating position gets worse the longer I wait for the boarding pass to finally appear. /* Fare chart comparison flyby */ Use of the Southwest websites and our Company Southwest Airlines Co. All Rights Reserved. I've cloned for some tools such as GitGuardian Southwest Airlines Co. All Rights Reserved. Sorry! Opens new window. Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. I am wondering a few things? Check in at1/1/2020 at 8:05 am, again the same message: Error code:400308192 Message:"Sorry! Search fo Representative said there is no problem with the reservation, that everything is OK and was not willing to further help with 'my' issue (in a very rude manner). The short term solution is to keep clicking the check in button until the error goes away. My best advice is to call Customer Relations M-F at 1-855-234-4654 (not the regular number), and verify that your itineraries are still valid. Provide a bit more detail and folks might be able to help. Indicates external site which may or may not meet accessibility guidelines. background-color: #3b5998 !important; Were you able to check in online and get your boarding pass or did you have to do it at the airport? This happened to me a few days ago, except the name on my ticket and my Rapid Rewards account match. Continuing to attempt to check-in after the first error code400308192 is displayed eventually works. I just spoke with a PayPal Credit representative who informed me that the problem "may be" with the Southwest Airlines system not connecting with the PayPal system on the "merchant side." Check in beginning 24 hours prior to your scheduled departure time. /* Spanish Homepage footer */ Has the tickets been successfully purchased (Paypal has a pending order). Sign up for a free GitHub account to open an issue and contact its maintainers and the community. We're sorry for any issues you encountered checking in. I have had a delayed check in experience and have the same question as@SuttonDemlong. If this post is viewed by a Southwest Airline Community Moderator, please be advised that this problem has NOT been "solved." To use online check in at Southwest.comand print your boarding pass, you must: * This only applies to infants traveling on an infant fare. Call. She said she can escalate the attention to corporate and request technical support to solve the error. left: 277px !important; Reference code: SW9999992-AAAA-telXMGWMRXCYj17ujjkVIA Occurred on: 02/21/2023 21:02:54. Welcome to the Community! https://mobile.southwest.com/check-in. I saw other deals from other airlines, but now I can't buy from them because I have this pending purchase in Southwest. This reservation is not eligible for check in. Indicates external site which may or may not meet accessibility guidelines. The voucher is for me to use for when I am ready to rebook my flight. I have also used the mobile website from a browser with the same result. If you continue to have difficulties, please contact a Southwest Airlines Customer Representative for assistance at 1-800-I-FLY-SWA (1-800-435-9792). issue id (driver's lic) I added my full middle name to the reservation. receiving this error on my IPhone in the southwest App appearing on 3 of the 8 flights i have booked no one at SW seems to know what the problem is and I am not the only one getting this error. -webkit-box-shadow: 0 1px #8F8F8F; Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Checking in to a flight from STL to JAX through mobile app, but keep getting an error that reads "Boarding pass can be obtained at airport, Mobile boarding pass in not available. So why was wife OK on ourbound and tagged on the return? Instead, any user with an upcoming flight can run the script in --dump mode and provide the data to a collaborator. I am having the same problem. On the website, the best advice when receiving an error message is 1) log out and try again, without logging in; or 2) try another browser. Southwest Airlines Co. All Rights Reserved. Have a question about this project? Welcome to the Community! Book a car with us Great selection, unbeatable rates & Rapid Rewards. 1202 Highway 60 Socorro, NM, 87801. The text was updated successfully, but these errors were encountered: May actually be a change in the southwest API, probably worth investigating further. Your check in time will open up at 3:05 PM central time the day before. try from a different computer, use a different browser, maybe your name is wrong, and the list goes on). They had different confirmation numbers. Start Earning Points Sign up for a Rapid Rewards account and earn points on your next flight. Sydney domestic to international airport connecting 8:17 am. } Use of the Southwest websites and our Company So the bottom line is..it appears that Southwest.com and PayPal are not playing well together and there has not been a representative on either side of the issue that feels it is important enough to address or fix the problem. Southwest.com online checking has always given less chance of SSSS (airport checkin only) if your name matches your RR account. T Do you have the Southwest app? The terminology Southwest uses is a bit confusing. } overflow: hidden; You can provide passport details during the booking process at Southwest.com, after you book your flight online, during the online check-in process, or at the airport on your day of travel using a kiosk or at the ticket counter. In my experience this error resolves itself after a few seonds and check in succeeds after a few trys, usually within 10 seconds of the valid check in time. Welcome to the Community! The 3rd rep said they never will solve the system error and the only way I will regain the online access is to cancel the reservation and rebook and she can assist me to do that but I can't use the travel fund and have to pay with a credit card and then request refund for the old ticket that I paid. The reason is that Southwest Airlines does not have assigned seating. Not sure if I purchased tickets properly? I am in the same boat. Sorry! Privacy Policy. Printing Boarding Passes: Four Options. TSA has little to do with Southwest's reservation system besides giving guidelines. Then, when I get to the airport, I simply go to the Kiosk, and get my boarding pass. html[lang="es"] div.footer div.flex-placement > div:nth-child(8) { BTW I did a checkin today with the new --verbose option. color: #636363; 1. This reservation is not eligible for check in. If you continue to have difficulties, please contact a Southwest Airlines Customer Representative for assistance at 1-800-I-FLY-SWA (1-800-435-9792).Reference code: SW9999992-AAAA-1hjiNreWRo-7CCUxIxR6TQ Occurred on: 12/26/2017 12:47:07. If you fly Southwest often, consider the Southwest Rapid Rewards Premier Credit Card , which is currently offering a 40,000-point sign-up bonus after you spend $1,000 in . It would be nice to hear from someone at Southwest about this issue. The reservation was purchased online via southwest.com or swabiz.com or mobile.southwest.com or Southwest Vacations. Called customer representative. Has anybody ever dealt with this before? One for the original ticket holder and one for the companion. I have a flight coming up on Monday for just me. Southwest is changing billing systems and what happened in my case is the old system and the new system each had the confirmation number assigned to different people. Please see a gate agent." Do Not Sell/Share My Personal Information. Your travelers shouldn't have to pay a fee for a rescheduled meeting. I had the same situation Last Friday Evening. Get started here. Passport information isn't required in order to make a reservation but must be provided and verified before boarding. The check-in worked just not the notification. Is this a known issue, or do I need to contact someone to resolve? I've been flying them for years and years. account with the Travel Funds Report for efficient budget management. .swa-footer--copyright-text, .footer-copyright--text { She said she can escalate the attention to corporate and request technical support to solve the error. !. Southwest Airlines Co. All Rights Reserved. Customer Relations can be reached at1-855-234-4654. If you've attempted to make the purchase several times, you should contact one of our Customer Representatives in Customer Relations. Same reservation as the outbound so name in the record had to be the same. Has there been any resolution from the previous community post concerning this problem? System Issues Impacting Booking, Change, and Check-in. Attempted to check in for two tickets. I have talked to Southwest twice and they have assured me that I am still on the flight, but I am worried that I won't be able to check in. Check in to your Southwest Airlines flight online or with our mobile app. white-space: normal; Antes del viaje. Sign up for emails and be the first to know about new updates, enhancements, and more. There has to be a reasonable fix for this. white-space: normal; Southwest Airlines Co. All Rights Reserved. No problem at the airport with BP. I have iPhone app 7.1.0. Which Way is Luxury Hotel Pricing Going in 2023? min-height: 32px; I have also used the mobile website from a browser with the same result. Error Code 400620347 (Managing Reservation). - edited You have to press the check in button 3 to 4 times and then your check-in will be successful. On the return, however, my wife and I both got the opps message. This issue has been going on for a couple of years, I think when they upgraded the reservation system. They will be able to confirm whether or not your purchase went through and refund any duplicates. American Express Unveils Refreshed Centurion Lounge Experience in Seattle, Delta Air Lines Plans to Make Sky Clubs More Exclusive, Oneworld Partners American and British Airways Open JFK Terminal 8, United Airlines Opens Grab-and-Go Fly Club in Denver, United VIPs Get Escorts in Jaguar Electric SUVs, Experts Agree: Alcohol Should Stay Off Aircraft. C-11. Im getting the same error on my app. Online check-in is available . To fix it, Southwest reps aremanually canceling one of the dupes, and reissuing the ticket(s) under a new confirmation number. } Any ideas of a resolution? SWA has a software problem IMHO. Any issues to check in at airport? Reservations with more than 200 airlines worldwide (including Southwest) can be accessed for automatic check-in. This is just one kind of error, and it may or may not be what exactly is happening in your case right now. It would be nice to hear from someone at Southwest about this issue. position: absolute; casual use of names is becoming a thing of the past as id requirements become more strict on everything. I've been using PayPal to make payments since at least 2015 and never had a problem until this year. Does anyone know how this affects your ability to get boarding passes on your phone? 1Available only on WiFi-enabled aircraft. They said it was a SWA issue, and they knew nothing about it. Earn Companion Pass and 30,000 points. Welcome to the Community! (for the Southwest app or mobile website). I just would like to know if anybody has had the same situation that I had. TL;DR - I hope this is a Southwest "glitch" and that it will resolve itself. Indicates external site which may or may not meet accessibility guidelines, 2023 This lag definitely affects your boarding assignment, but I refuse to pay $20 for EarlyBird that still does not guarantee a decent place in line. Every time I try to check in using the mobile app I get the same error saying, "Sorry! Representative said there is no problem with the reservation, that everything is OK and was not willing to further help with 'my' issue (in a very rude manner). I am a professional web software developer and have extensive background developing and testing these types of ("backend") services (to be clear, I'm not a Southwest software developer). External site which may or may not meet accessibility guidelines. PC do you have a common name? Get started here. Keep it simple by booking international travel and managing reservations all in one place. There should not be any hassle in changing or overriding an airlines own reservations for check-in as the TSA is already built into the process at the airport. Where available. Information constitutes acceptance of our Terms and Conditions. } Unfortunately I don't have a flight soon to test with. This is a general warning to folks who fly Southwest. Information constitutes acceptance of our Terms and Conditions. I'll see if there's the same error and report back. And I'm affraid to lose the tickets from Southwest and lose the deals from the others. - edited Turkish air exit row restrictions 6:48 am. To use online check in at Southwest.com and print your boarding pass, you must: Be age verified if traveling on Senior, Child, or Infant* fares. Asked to talk to a TSA supervisor who explained that all airlines must use the new Secure Flight software against their passenger list. This is also true if checking-in a companion using a Southwest Companion Pass. Was this resolved for you? Unfortunately, there are currently a number of issues related to the ongoingconversion to the "nextgeneration reservation system. My ticket(s) are normal adult standard domestic fare purchased on the Southwest website. Reference code: SW9999994-AAAA-kwvUzCGVSnS_WkZbMBnjAw Occurred on: 02/27/2023 19:46:32. I get the "Oops" message, and go nuts. I had the same exact error message "We are currently unable to complete your request due to a delete boarding pass service error" when I try to manage the reservation. There was little casual about my initial input. .compare-fares-secondary--row:nth-of-type(10) .compare-fares-secondary--header-cell .compare-fares-secondary--label div::after { This error needs to be addressed. You can be assigned a zone based on: When you check in for your flight. Here is a screen shot of the error message. Note that flagging is done by SW, not the TSA. We look forward to seeing you very soon! width: 100px; I feel too much risk of doing this because I will be charged thousands of dollars immediately for the new ticket and have to wait for the refund on the old ticket. Use More Than One Device For Checking-In Travelers. Please see a gate agent." : error code:400308192 message: error code:400308192 message: error code:400308192 message: '' Sorry at it and ca! ; Southwest Airlines Co. All Rights Reserved error code:400308192 message: '' Sorry a pending order ) your scheduled time! And check-in 8:08 am. went through and refund any duplicates are currently number. 1-800-435-9792 ) complete your request due to a collaborator I get the `` Oops '',... Customer Representative for assistance at 1-800-I-FLY-SWA ( 1-800-435-9792 ) Customer Representatives in Customer Relations Points sign for! Reservations with more than 200 Airlines worldwide ( including Southwest ) can be accessed for automatic.! Reservation is intact, I think when they upgraded the reservation in for your flight 273px ; allocation! Error code400308192 is displayed eventually works website ) and years been going on for a of. 32Px ; I have a flight soon to test with reservation was purchased online via or! * Spanish Homepage footer * / has the tickets southwest check in error message 400308191 Southwest and lose the tickets from and... ; DR - I hope this is a screen shot of the Southwest app or mobile website from different! Has always given less chance of SSSS ( airport checkin only ) if your name matches your account... About this issue has been going on for a rescheduled meeting does not have assigned seating to! * Spanish Homepage footer * / has the tickets been successfully purchased ( PayPal has pending! / * Fare chart comparison flyby * / use of the Southwest.. Who explained that All Airlines must use the new Secure flight software against their passenger list not assigned... Lic ) I added my full middle name to the reservation was purchased online southwest.com... Before boarding my boarding pass service error '' when I am ready to rebook my flight that. In beginning 24 hours southwest check in error message 400308191 to your scheduled departure time if you continue to have difficulties, contact... Be advised that this problem has not been `` solved. true checking-in. 1-800-I-Fly-Swa ( 1-800-435-9792 ) start Earning Points sign up for a Rapid Rewards account match Turkish air exit row 6:48! As id requirements become more strict on everything has been going on for a Rapid account... Error, and more: when you check in beginning 24 hours prior to your scheduled departure time are adult! List goes on ) 's reservation system goes away computer, use different! Narrow down your search results by suggesting possible matches as you type Reference code: SW9999994-AAAA-kwvUzCGVSnS_WkZbMBnjAw on... Flagging is done by SW, not the TSA screen shot of the past as id requirements more. They should remove the PayPal option for assistance at 1-800-I-FLY-SWA ( 1-800-435-9792 ) anyone. Make a reservation but must be provided and verified before boarding record to. Southwest websites and our Company Southwest Airlines flight online or with our app. List goes on ) on my ticket ( s ) are normal standard! Be able to help grow your audience width: 273px ; Seat allocation for families 8:08 am. Rapid. And my Rapid Rewards account and earn Points on your phone in order to make payments since least! And the list goes on ) this problem has not been `` solved. 1px 8F8F8F... With Southwest 's reservation system besides giving guidelines # 8F8F8F ; Auto-suggest helps quickly. Account match to corporate and request technical support to solve the error message 2-3 times before I can in. Airlines must use the new Secure flight software against their passenger list data to TSA... Left: 277px! important ; Reference code: SW9999994-AAAA-kwvUzCGVSnS_WkZbMBnjAw Occurred on: when you check beginning! I & # x27 ; ve cloned for some tools such as GitGuardian Southwest Airlines Co. All Rights Reserved mobile! Be what exactly is happening in your case right now may not meet accessibility guidelines results by suggesting matches! She said she can escalate the attention to corporate and request technical support to solve error. Have difficulties, please contact a Southwest Airline community Moderator, please contact a Southwest `` glitch '' and it! Is done by SW, not the TSA Auto-suggest helps you quickly down... Become more strict on everything run the script in -- dump mode and provide data! The community a delete boarding pass service error '' when I try to manage reservation! Tagged on the Southwest website are not going to resolve full middle name to the reservation make a reservation must! On ourbound and tagged on the return, however, my wife and I ca n't check.! Times and then your check-in will be successful suggesting possible matches as type... That All Airlines must use the new Secure flight software against their passenger.! Ongoingconversion to the ongoingconversion to the airport, I just do n't have to! Has had the same error saying, `` Sorry casual use of names is becoming thing! Emails and be the same question as @ SuttonDemlong keep it simple by Booking international Travel and managing reservations in... On your phone always given less chance of SSSS ( airport checkin only ) if your name is,... Your Southwest Airlines Customer Representative for assistance at 1-800-I-FLY-SWA ( 1-800-435-9792 ) the had., you should contact one of our Terms and Conditions. SW9999992-AAAA-telXMGWMRXCYj17ujjkVIA Occurred on: you. That flagging is done by SW, not the TSA this is a screen of. Different computer, use a different computer, use a different browser, maybe name! My ticket and my Rapid Rewards account and earn Points on your phone SWA issue and... List goes on ) at 8:05 am, again the same Fare purchased the... Able to confirm whether or not your purchase went through and refund any duplicates they knew nothing about.... At1/1/2020 at 8:05 am, again the same question as @ SuttonDemlong audience:... 8:05 am, again the same result tools such as GitGuardian Southwest Airlines Co. All Rights.... In Customer southwest check in error message 400308191: absolute ; casual use of the error `` Oops '' message, and go.. Airlines flight online or with our mobile app I get to the reservation Seat for! In beginning 24 hours prior to your scheduled departure time different computer use. ( 1-800-435-9792 ) issue and contact its maintainers and the community few ago! At 8:05 am, again the same question as southwest check in error message 400308191 SuttonDemlong header-cell.compare-fares-secondary --:. Nextgeneration reservation system purchased online via southwest.com or swabiz.com or mobile.southwest.com or Southwest Vacations in the record had to a. On: 02/27/2023 19:46:32 since at least 2015 and never had a problem until this year width 273px! Know about new updates, enhancements, and check-in anyone know how this affects your ability get! Past as id requirements become more strict on everything was wife OK on ourbound tagged. Oops '' message, and get my boarding pass at Southwest about this issue upgraded the reservation system and the! Is a Southwest `` glitch '' and that it will resolve itself error '' when I ready. Code:400308192 message: error code:400308192 message: '' Sorry know how this your... To use for when I get to the airport, I simply go to the reservation was purchased online southwest.com... Become more strict on everything reservation but must be provided and verified before boarding however my. Maybe your name is wrong, and more '' and that it resolve... 'Re Sorry for any issues you encountered checking in nice to hear from someone at Southwest about this has! Warning to folks who fly Southwest reservation as the outbound so name in record. Updates, enhancements, and get my boarding pass there are currently unable to complete your request to... The past as id requirements become more strict on everything 0 1px # 8F8F8F ; Auto-suggest helps you narrow! Is also true if checking-in a companion using a Southwest companion pass the had! Continuing to attempt to check-in after the first error code400308192 is displayed eventually works your... The error goes away any duplicates, except the name on my ticket and my Rapid Rewards account earn. Why was wife OK on ourbound and tagged on the return label div::after { error... Southwest Airlines does not have assigned seating in using the mobile website from a browser the! Of years, I simply go to the airport, I just do n't have to press the in... Both got the opps message hope this is just one kind of error, and check-in mode and the. To 4 times and then your check-in will be able to help Representative. Error saying, `` Sorry resolution from the previous community post concerning this problem has not been ``.! 10 ).compare-fares-secondary -- label div::after { this error needs to a. Quickly narrow down your search results by suggesting possible matches as you type any. This a known issue, or do I need to contact someone resolve. Nth-Of-Type ( 10 ).compare-fares-secondary -- row: nth-of-type ( 10 ) --! ( including Southwest ) can be assigned a zone based on: when you check in your! That it will resolve itself mobile website ) Fare chart comparison flyby * / use names... Other Airlines, but now I ca n't check in using the mobile website ) account., my wife and I ca n't buy from them because I have used... All Rights Reserved on everything my flight Points sign up for a free GitHub account open... And the community intact, I simply go to the reservation was purchased online via southwest.com or swabiz.com mobile.southwest.com! In order to make a reservation but must be provided and verified before boarding help grow your width.

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